MEDICAL DEVICE CASE STUDY

Scope

A long standing medical device client of The Language Center advised us of
a product launch on the horizon for a new medical device implant requiring
a new IFU to be distributed worldwide to surgeons, doctors, and healthcare
professionals. As with most new product launches, deadlines are very tight
and competitive. We gladly accepted the
task and went right to work.

Process

For this client, IFU’s are translated into 16 languages with an approximate
15 day turnaround requirement from start to finish. The project manager
efficiently set up the 16 translation & edit teams to begin the work which
would result in 58,000+ translated words for each language. Translation
memory we’ve accumulated for this client by language assisted the teams
with a consistent and smooth translation and editing process taking
advantage of all previously translated and approved text. Once the
translations were completed we moved the files as completed to desktop
publishing for layout into an approved template. Following DTP, the inserts
by language were reviewed by a separate linguist proof team to make any
final linguistic adjustments to the file. All team members are professional
linguists experienced in the subject matter as well as the tasks of either
translating, editing, proofing, and desktop publishing.

Results

The Language Center wrapped up the project and delivered a final PDF of
the IFU to the client 2 days ahead of schedule for client review or any
last minute changes. The client review was completed and they were
completely satisfied with the final IFU in 16 languages. The Language
Center has worked on many projects for this client since 1995 and they
have been very satisfied with the results, not just the on time delivery
of the work, but also the effectiveness, professionalism and customer
service that comes along with each project
that is completed.

The Global Labeling and Packaging Department has referred The Language
Center to numerous other departments within the company and we have
provided translations, transcriptions, DTP and other services to their
other departments and locations, all with excellence in customer
service.